Yvonne M.
11/20/2025
I went to this location after wasting hours at the Apple Store to trade in a phone with my daughter. We left and came here and after a little wait, we were handled professionally by a...
T-Mobile Experience Store
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11591 W Broad St
Henrico, VA 23233
Step into a world of advanced technology at the T-Mobile Experience Store, 11591 W Broad St, Richmond, VA. Our store offers a comprehensive range of devices like iPhone, Samsung Galaxy, and OnePlus, complemented by our high-speed 5G network. Benefit from hands-on demonstrations, expert guidance from Senior T-Mobile Experts, and exclusive local programs and events. For a premium tech experience and community engagement, call +18047938799.
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Reviews
4.010 reviews
Maria T.
11/9/2025
I can hear you now!! I'm with T-Mobile, duh. If you want to save some serious coin, do the switch!! We saved over $100 a month and had the same data. We had a great salesman, Matt, who took great...
Betsey H.
8/1/2025
Terrible customer service. I was charged $2 when I scanned the qr code in the modem box. I disputed it, and my bank card was frozen. I canceled and returned the modem to the store as instructed....
Julian B.
3/10/2025
It was a long wait but the techs were very friendly and helpful. I'd especially commend Kiara who handled the transfer of data to my new iPhone. Other staff were knowledgeable and treated me and...
Leroy H.
2/24/2025
If I decide to use T - Mobile in the future, I will let you know, so far, many members of my in-laws, are happy with this phone service.
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