Icelandair

Terrible "bait and switch" on the carry on bag. They have a smaller size requirement than other airlines. They allowed our carry on for SEA to Reykjavik, and Edinburgh to Reykjavik. But Iceland to...

I will never forget my Iceland Air flight! Absolutely the worst airline experience I've had in years. From the moment I checked in, the customer service was shockingly cold and dismissive. One of...

Absolutely horrible customer service. Our flight was cancelled, our luggage was broken. It took them two days to get us home and now no one will return my call or emails about reimbursing the two...

I've been hesitating to post this review, in hopes that Icelandair would do SOMETHING that wasn't just incredibly awful customer service, but after almost a month, they have yet to do a single...

Icelandair is the first international airline that I've flown that didn't serve a meal or have free wifi. It's a budget airline, which is no big deal. It's just important to note that if you're...