LensCrafters

LensCrafters provided excellent customer service from start to finish. The staff truly listened to my needs, made me feel valued, and exceeded my expectations. They definitely under-promised and...

Terrible Service. My husband got new glasses there in Sept. this year. In Oct. his frame had a problem, so they fixed it. This time, his lens fell out, and he lost it. We never expected a new lens...

I was told on the phone to drive to the fed way location as long as I was there before 7 I could get a lens replacement sent out. I get there at 6:55 after driving 45 minutes (at the reassurance...

I had the most comfortable, and most accurate, eye exam I can remember. They found the specific frames I wanted-and they were on sale. The lenses were perfect. Shipping time was prompt. The staff...

Lenses came back too dark and the central lab refused to work on them. A misunderstanding over whether anything could be done followed and it looked like there was no remedy. The manager called me...