Ruth W.
11/14/2022
WiFi goes out periodically. Too often for me trying to work from home and quite frustrating.
Frontier Internet
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Charleston, WV 25304
Frontier Internet, located in Charleston, WV, offers a range of services including Fiber Internet, TV, and Phone. Customers can choose from various plans with different internet speeds to suit their needs. In addition to connectivity services, Frontier also provides phone and TV options for a comprehensive entertainment experience.
With a focus on customer satisfaction, Frontier Internet aims to provide affordable and reliable connectivity solutions. The company also offers additional services to enhance the customer experience, such as moving assistance and account management tools. Frontier's dedication to expanding fiber technology reflects its commitment to staying at the forefront of internet service provision.
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Reviews
1.54 reviewsSteve P.
9/16/2025
Absolutely NO Customer Service! My internet line got cut by some company digging a ditch behind my house, so I called Frontier to put in a Service Request. It's next to IMPOSSIBLE to speak with a...
Shani Y.
11/19/2024
They commercialize "reliable" service. But the phone goes out every month. Sometimes twice a month. Without the weather even being bad. In spring and summer. Internet goes out every 12-15 minutes....
Jason S.
8/2/2024
I live 5 minutes from the Capitol, yet Frontier "doesn't offer service in my area". Been that way for 5 years. I guess they're just unable to run internet line "all the way" to Woodbridge.
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