Thanks to the management team's quick referral on the same day that I called, I got to connect with Ken P., the Director of Engineering. He is an efficient and effective impromptu problem solver!...
A O Smith Corporation
(7)
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Purchased an AO Smith branded water softener from Lowes in 2021. It broke in 2025 that's not the issue, the company offers no parts and the warranty process is very difficult to get any assistance...
Buyer Beware of their hot water tanks. I bought one of their hot water tanks on 3/28.25 installed it that following day Saturday. By April 6th 2025 we had no hot water. I called and the woman...
Totally pleased and impressed. Thank you... We were about five to six years into the 12 year warranty on our Kenmore water heater and all of a sudden we can't re-light the pilot light. Called...
I had misfortune of having my third AO Smith water installed in the last 4 1/2 years. The first two leaked I got new units from AO Smith. However, I had to pay for two additional installations and...
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