Discount Power did get my account straightened out. I actually, recently renewed my contract with them again. Like most Energy providers, you have to be careful deciphering their offered rates. I...
Discount Power
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Discount Power is a Texas electricity company that prioritizes affordable energy solutions and exceptional customer service. Since its inception in 2008, the company has been dedicated to providing budget-friendly electricity plans tailored to meet the diverse needs of its customers.
With a user-friendly mobile app and a straightforward signup process, Discount Power ensures that managing energy accounts is convenient and efficient. Customers appreciate the reliable service and competitively priced plans, contributing to a positive experience with the company.
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Reviews
Discount Power's customer service is extremely poor. They do not provide any communication before applying penalties for delayed payments, yet they quickly add multiple fees such as disconnection,...
Be very careful. Different reps quote different rates. Other than being deceptive, they're great.
After giving timely notice for moving and disconnecting power per our contract, the power is still on and we're getting billed for someone else's power usage. I have spoken to a supervisor and he...
renewed my service and they set up a price that was not agreed upon. Tried speaking with several people in customer service and they kept making excuses. When I asked to have a manager call me...
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